We design our packages to withstand two full days of shipment, plus twelve hours after delivery, to ensure we can reach as many customers as possible with our delicious meals! 

We have many customers in 2-day transit zones, so we do frequent and intensive testing to ensure our packages can last the full two days required, even allowing for extra leg time.

Please note, when you receive your Freshly package, it is not unusual for your gel packs to be partially melted. You would just want to make sure that the meals are cool to the touch, which is the tell-tale sign that all is well!