FAQ

Need-To-Knows

What do I need to know before I order?
First, we are a subscription service. In short, once you sign up with us, you will regularly receive deliveries from us (and be charged for those...
Thu, 30 Mar, 2017 at 1:43 PM
How do I order a Freshly subscription?
1) Go to our homepage here. 2) Enter your email address and the zip code (the one where you want your food delivered!) in the available sig...
Wed, 26 Oct, 2016 at 6:36 PM
What tools can I use to manage my subscription?
There are many wonderful ways you can manage your subscription and the orders you receive. To start, please note that you have a weekly deadlin...
Thu, 30 Mar, 2017 at 12:47 PM
What can I do in my subscription?
There are many ways you can manage your subscription through us. First, you can give your subscription a name (for example: "Work Subscription...
Thu, 30 Mar, 2017 at 12:49 PM
What is the Meal Planner and how do I use it?
The Meal Planner is where you go to manage your subscription for your weekly orders.  This includes managing: the meals you receive ev...
Wed, 26 Oct, 2016 at 6:38 PM
Why can't I make changes to a weekly order?
You are able to change many things about an upcoming weekly order, including: the meals you receive every week the day of delivery for...
Wed, 26 Oct, 2016 at 6:41 PM