FAQ

How-To and How-Do

How do I set dietary preferences in my account?
1) Sign into your account here.   2) Click on your first name in the upper right-hand corner. 3) Select “Dietary Preferences" from t...
Wed, 26 Oct, 2016 at 6:48 PM
How do I change the name on my account?
1) Sign into your account here. 2) Click on your name in the upper right-hand corner of the page and select "Account." ...
Mon, 4 Apr, 2016 at 1:10 PM
How do I change the password on my account?
1) Sign into your account here. 2) Click on your name in the upper right-hand corner. 3) Choose "Account Details" from the drop...
Wed, 26 Oct, 2016 at 6:49 PM
How do I change the email address on my account?
1) Sign into your account here. 2) Click on your name in the upper right-hand corner and choose "Account Details." ...
Wed, 26 Oct, 2016 at 6:51 PM
How can I change the name of my subscription?
  1) Sign into your account here. 2) If you have multiple subscriptions, click on the "Meal Planner" in the upper left-ha...
Wed, 26 Oct, 2016 at 6:52 PM
How do I add a new subscription to my account?
1) Sign into your account here. 2) Click on the "Freshly" logo to get you to the home page 3) Select "Add Ne...
Wed, 26 Oct, 2016 at 6:53 PM
How can I change the delivery address on a subscription?
1) Sign into your account here. 2) If you have multiple subscriptions, click on the "Meal Planner" in the upper left-hand corner and ma...
Wed, 26 Oct, 2016 at 6:54 PM
How can I change the default day for receiving my meals?
1) Sign into your account here. 2) If you have multiple subscriptions, click on the "Meal Planner" in the upper left-hand corner and...
Sun, 18 Sep, 2016 at 2:33 PM
How can I change the number of meals I'll receive by default each week?
1) Sign into your account here. 2) If you have multiple subscriptions, click on the "Meal Planner" in the upper left-hand corn...
Wed, 26 Oct, 2016 at 6:55 PM
How can I apply a promo code to a subscription?
1) Sign into your account here. 2) If you have multiple subscriptions, click on the "Meal Planner" in the upper left-hand corner and ma...
Wed, 26 Oct, 2016 at 6:58 PM