What if I don't see a promotion or in-house credit applied to my upcoming order?

When you apply a promo code to your active subscription (find out how to do that here), we apply the discount the next time we charge you. 

Even though we automatically apply your code (or in-house credit applied by our Customer Care team) to your next charge, you’ll only see it when you get your confirmation email and in your Deliveries after your payment has gone through for that week. 

FYI: Some promo codes have usage restrictions depending on your plan or the length of the promo. It’s possible that a promo code will appear to be valid but can’t be applied. If you ever want to make sure the promo is working on your account, contact us for help.