Shipping takes 1 to 2 days to get to your door, depending on where you live. We've made and tested our packaging to keep meals nice and cool for up to 60 hours - 48 for shipping and 12 hours at your doorstep.
While our delivery partners work hard to make sure all our customers receive their orders in that time frame, occasionally unforeseen restrictions can lead to a delay. If for any reason your meals don't make it to you in that 2-day time frame, let us know at support@freshly.com or give our Customer Care team a ring at 844-373-7459 so we can check with the carrier and make this right.