Shipping takes 1 to 2 days to get to your door, depending on where you live. We've made and tested our packaging to keep meals nice and cool for up to 60 hours - 48 for shipping and 12 hours at your doorstep.
While our delivery partners work hard to make sure all our customers receive their orders in that time frame, occasionally unforeseen restrictions can lead to a delay. If for any reason your meals don't make it to you in that 2-day time frame, let us know at DeliverySupport@Freshly.com so we can check with the carrier and make this right.
Articles in this section
- Where do you deliver?
- How much does shipping cost?
- What days of the week do you deliver?
- Why can't I get my meals delivered on a certain day of the week?
- Who will be delivering my meals?
- What time will my meals arrive?
- How long are my meals in transit?
- Can you deliver the meals to my office?
- I’m trying to add my address but it won’t let me. Why is this happening?
- Can I change the day my meals are delivered?