It’s really important to us that you have an amazing Freshly experience. If you’re not happy or run into an issue, you can contact a member of our Customer Care team with questions or complaints every day from 6 AM to 11 PM PST. We’ll make it right.
Articles in this section
- What is Freshly exactly?
- What should I know before I order?
- What am I committing to with a subscription?
- How does Freshly work?
- How do I order a Freshly subscription?
- What is the weekly deadline for changing my next order?
- Do I have to order every week?
- How long do I have to decide if I'd like to continue receiving meals?
- Can I change my meals after my deadline?
- Can I cancel an order after it’s been charged?