It’s really important to us that you have an amazing Freshly experience. If you’re not happy or run into an issue, you can contact a member of our Customer Care team with questions or complaints every day from 6 AM to 11 PM PST. We’ll make it right.
Articles in this section
- Do I need to be home to receive my meals?
- Where do I find tracking information?
- Can I postpone my first delivery?
- Can I change my order after signing up?
- Can I change my meals after my deadline?
- Can I cancel an order after it’s been charged?
- My order is going to the wrong address. Is there anything I can do?
- Where’s my box?
- I didn’t receive the correct meals. What do I do?
- What if I’m not happy with my order?