My meals arrived damaged. What can I do? August 07, 2022 19:58 Updated We want you to have the best experience possible, so if your meals arrive warm or damaged, chat with our Customer Care team. They’re on hand and ready to help from 6am-midnight ET, 7 days a week. Related articles What if I’m not happy with my order? Where’s my box? Can I exchange one of my meals? I didn’t receive the correct meals. What do I do? Can I change my order after signing up?