My meals arrived damaged. What can I do? November 17, 2022 20:51 Updated We want you to have the best experience possible, so if your meals arrive warm or damaged, chat with our Customer Care team. They’re on hand and ready to help from 6am-midnight ET, 7 days a week. Related articles What if I’m not happy with my order? Where’s my box? I didn’t receive the correct meals. What do I do? Can I exchange one of my meals? How do you keep your food fresh?