My meals arrived damaged. What can I do? June 16, 2020 20:54 Updated We want you to have the best experience possible, so if your meals arrive warm or damaged, chat with our Customer Care team. We're available 24/7 and ready to help. Related articles What if I’m not happy with my order? Can I exchange one of my meals? Where’s my box? I didn’t receive the correct meals. What do I do? Can I change my order after signing up?