It’s really important to us that you have an amazing Freshly experience, and part of that is ensuring you receive the exact meals you chose. If you didn’t receive the correct meals, please contact our Customer Care team. We’re available every day from 6 AM to 11 PM PST.
Articles in this section
- Do I need to be home to receive my meals?
- Where do I find tracking information?
- Can I postpone my first delivery?
- Can I change my order after signing up?
- Can I change my meals after my deadline?
- Can I cancel an order after it’s been charged?
- My order is going to the wrong address. Is there anything I can do?
- Where’s my box?
- I didn’t receive the correct meals. What do I do?
- What if I’m not happy with my order?