We have a leadership team spanning coast to coast (or perhaps we should say kitchen to kitchen) to ensure we deliver safe and delicious food.
Within each of our kitchens, we have a Food Safety and Quality Assurance (FSQA) Manager that directs multiple FSQA Technicians, Coordinators, and Leads. All of our employees who work in our kitchens, including our FSQA leaders, are certified in ServSafe training.
More broadly, our Director and Vice President of FSQA oversee our policies and procedures to ensure we keep our kitchens in top shape, all the way staying up-to-date on CDC and FDA protocol.
We also have a dedicated FSQA Manager within our Customer Care department, who manages customer feedback and satisfaction.
